Refund policy has the following terminologies:
Customer, you and you’re referring to the person that accepts the Refund Policy of M-Connect Solutions, Inc. The company, We. Ours and Us refer to of M-Connect Solutions, Inc. Products refer to the Magento extensions on the website. We can use them in singular or plural form.
- How to request a refund?
The customer can ask for the refund. The time period is subjected to change as per the refund period provided by the original extension developer. The customer should uninstall the extension and destroy all copies before asking for a refund. The termination of the extension and its copies should be done within 5 calendar days, which starts from the day of initiation of money refund process.
- Reasons for Refund
The refund would be given in all instances except the following:
We are not liable for any losses to an individual or business due to the refunded product. This includes but is not limited to the loss of business profits and information etc.
- Changes to the Refund Policy
M-Connect Solutions, Inc. reserves all rights to change or modify the refund policy anytime without any prior notice. It would be the customer’s responsibility to enquire about the changes made or if things are not clear to them.
- The refund would be totally third party dependent. As we are purchasing an extension from original extension provider so the refund process, conditions and period would be as suggested by extension provider.
- Normally, you can expect a refund within 10 days after getting a confirmatory notification from us.